Shipping policy

Shipping Policy

At OTOKO 40, we are committed to providing a smooth, reliable, and transparent shipping experience. We proudly ship our products to customers worldwide.

Shipping Destinations

We currently offer worldwide shipping.

Order Processing

Order Cutoff Time
5:00 PM (Eastern Time)

Orders placed after this time will begin processing on the next business day.

Processing Time
Orders are processed within 1–3 business days (Monday–Friday) before shipment.

Shipping Time

Delivery takes an estimated 6–10 business days after shipment. Processing time is separate from the delivery estimate.

Delivery times may vary due to weather, customs processing, carrier delays, holidays, or other circumstances outside our control.

Shipping Carriers

We partner with USPS and DHL to deliver your orders safely and efficiently.

Shipping Costs

Free Shipping
We offer free standard shipping on all active subscription orders.

One-Time Purchases
Shipping costs for one-time purchases are calculated at checkout based on your destination and selected shipping method.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email containing your tracking number so you can monitor your package.

Delivery Issues

If your order is delayed, arrives damaged, or appears to be lost in transit, please contact our support team at support@otoko40.com. We’ll work with the shipping carrier to resolve the issue as quickly as possible.

Questions?

If you have any questions about shipping, please visit our FAQ page or contact us at support@otoko40.com.

Contact Information

Store Name: OTOKO 40
Address: 5730 S Semoran Blvd, Orlando, FL
Email: support@otoko40.com
Phone: +1 (407) 634-5360

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM (Eastern Time)

We respond to all support emails within 24–48 hours. Weekend inquiries are handled on the next business day.